How to leave feedback for Etsy shop owners!

Sunday, February 12, 2012

How to leave feedback for Etsy shop owners!

Feedback is an important part of Etsy. For me, it lets me know the customer has received their order and is happy with it! Receiving new feedback makes mine, and many other shop owners, days. However Etsy can be confusing as it’s constantly changing, so here’s how you can leave some!

First, log into Etsy.com and the top of the site will look like this below. Find the “Your Account” link on the top right:

Hover over the link and a drop down box will appear where you can select “Feedback”:

This will bring you to the Feedback page, where you can leave positive, neutral or negative feedback on your orders, add commentary and even upload a photo for the shop owner to see. It’ll look something like this:

Feedback is important not only to the shop owner, but to other customers. Seeing other peoples comments will give a potential customer the confidence to order something from someone who has 100% positive feedback, or be wary if there’s negative comments left. Only the shop owner will see who left what comment, to everyone else it’s anonymous and looks like this:

Conversely, shop owners can leave customers feedback on whether they were good to work with, paid on time, etc. Hope this was helpful, and if you’ve ordered something from my shop recently I hope you’ll leave me some feedback about your experience over on Etsy! :D